Remote VA Hotline Supervisor - Customer Service Lead
Virginia Beach, Virginia, 22021, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
The Bowen Group - VEOCC seeks a Customer Service Supervisor to lead a 24/7 VA hotline support team in a remote, local-virtual setup. You will coach CSRs, manage escalations, and ensure service quality across shifts for veterans and families.
Requires 4 years in a call center, 1 year supervisory, high school diploma, U.S. citizen with REAL , reliable wired internet (25/10 Mbps). Knowledge of MS Office and Salesforce CRM is essential; military familiarity is a plus.
Are you ready to take on the Remote VA Hotline Supervisor
- Customer Service Lead role at The Bowen Group - VEOCC?
This role, Remote VA Hotline Supervisor
- Customer Service Lead at The Bowen Group - VEOCC, could be your next career step.
We would love to welcome a new Remote VA Hotline Supervisor
- Customer Service Lead to our team in Chantilly, VA, United States.
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