Remote Bilingual Retention Advisor; EN/ES
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Call Center / Support, Customer Success Management
Smart Start, Inc. is seeking a Remote Retention Program Advisor to support customers through appointment scheduling and account inquiries.
In a fast-paced, high-volume call environment, you will use retention strategies to secure installations or reschedule services while delivering a positive customer experience. The role requires bilingual English/Spanish communication, a high school diploma, and at least six months in customer service or call-center work.
We are seeking a motivated Remote Bilingual Retention Advisor (EN/ES) to join Smart Start, Inc. in Gastonia, NC, United States.
The position is based in Gastonia, NC, United States.
This opportunity is part of our work in Sales, Consulting.
The advertised compensation is 21.000 - 30.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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