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Remote Customer Service Analyst Impact

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43085, USA
Listing for: MassMutual
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 33000 - 48000 USD Yearly USD 33000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Service Analyst — Growth & Impact

Mass Mutual Ascend is seeking a Customer Service Analyst to provide superior service by answering incoming calls and chat messages from clients and agents, with training and growth potential. The work schedule is remote in the United States with EST hours.

Ideal candidates will have excellent verbal communication, strong attention to detail, and the ability to analyze customer needs while navigating CRM systems.

Step into the Remote Customer Service Analyst — Growth & Impact role at Mass Mutual in Cincinnati, OH, United States and grow with us.

This is a genuine position to take on the Remote Customer Service Analyst — Growth & Impact role at Mass Mutual.

As a Remote Customer Service Analyst — Growth & Impact, you will play an important part at Mass Mutual in Cincinnati, OH, United States.

We invite applications for the Remote Customer Service Analyst — Growth & Impact position located in Cincinnati, OH, United States.

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