Remote Onboarding Success Specialist FACTS Products
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management
Nelnet is seeking an Onboarding Success Advisor I to guide new customers through the adoption of FACTS products. You will answer questions, deliver training, and provide follow-up support while managing onboarding across multiple teams.
The role emphasizes strong communication, customer service, and collaboration, with hybrid work options and a focus on a positive first-year product experience.
We would love to welcome a new Remote Onboarding Success Specialist for FACTS Products to our team in Honolulu, HI, United States.
All applications are reviewed carefully by our team.
The position is based in Honolulu, HI, United States.
This opportunity is part of our work in Finance, Sales.
The advertised compensation is 47.000 - 54.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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