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Remote SaaS Support Specialist; West Coast

Remote / Online - Candidates ideally in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listing for: Autodesk
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    SaaS Sales, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 49000 - 88000 USD Yearly USD 49000.00 88000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Support Specialist (West Coast Hours)

Autodesk is seeking a Product Support Representative for the GCPay platform in a fully remote capacity. You will assist customers via phone, email, and chat, troubleshoot issues, and guide onboarding while maintaining strong service levels.

You’ll collaborate with Sales, Customer Success, Engineering, and Finance to improve experiences, document issues, and drive product improvements. With 1+ year SaaS support, you’ll excel in a fast-paced, metrics-driven environment.

Are you ready to take on the Remote SaaS Support Specialist (West Coast Hours) role at Autodesk?

Join Autodesk and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote SaaS Support Specialist (West Coast Hours) role at Autodesk, based in NH, United States.

We are looking to fill the Remote SaaS Support Specialist (West Coast Hours) position at Autodesk in NH, United States.

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