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Remote- Customer Experience Advocate

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Citi
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Remote-Ready Customer Experience Advocate

Citi in Florence, KY is seeking a Customer Service Advocate to be the voice of the bank, resolving client inquiries across channels and delivering exceptional service from day one.

The entry-level role offers on-site training at 4600 Houston Dr, Florence, with a potential Home Office Program after training. Comprehensive benefits include medical, dental, 401(k) and generous PTO.

Join a collaborative team focused on growth, risk-aware service, and helping clients achieve financial well-being.

The Remote-Ready Customer Experience Advocate role at Citi is now open for applications in Florence, KY, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote-Ready Customer Experience Advocate role in the description above.

We appreciate your interest in this position.

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