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Remote Mortgage Services Associate

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: University Bank
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 26000 - 32000 USD Yearly USD 26000.00 32000.00 YEAR
Job Description & How to Apply Below

University Bank is hiring a Mortgage Services - Customer Service Associate to handle inbound and outbound calls, assist borrowers with loan balances, escrow, and payment history, and explain regulatory rights. The role centers on delivering accurate information and troubleshooting payment processing while maintaining meticulous records.

The position is fully remote with a focus on high-quality customer service, problem solving, and cross-functional collaboration.

We invite applications for the Remote Mortgage Services Associate position located in Northern, KY, United States.

The position is based in Northern, KY, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 26.000 - 32.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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