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Remote Principal Ops: Product & Dealer

Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 57000 - 65000 USD Yearly USD 57000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Remote Principal Ops: Product & Dealer Support

Capital One is expanding the Empower Dealer Success (EDS) operations role for a Principal Ops Coordinator, working from home. The job focuses on resolving dealer issues, dealer navigator support, billing, and product support via call/chat channels.

Responsibilities include E2E billing, onboarding, vendor relationships, and continuous process improvement, with scheduling across CST hours. Candidates need 3+ years in customer service and 2+ years in finance.

We are looking to fill the Remote Principal Ops:
Product & Dealer Support position at Capital One in Dover, DE, United States.

Join us at Capital One as our next Remote Principal Ops:
Product & Dealer Support in Dover, DE, United States.

We are currently recruiting a Remote Principal Ops:
Product & Dealer Support for our team in Dover, DE, United States.

This is a genuine opening to take on the Remote Principal Ops:
Product & Dealer Support role at Capital One.

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