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Remote Tax Customer Success Manager

Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listing for: Thomson Reuters
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 93000 - 173000 USD Yearly USD 93000.00 173000.00 YEAR
Job Description & How to Apply Below

Thomson Reuters seeks a Customer Success Manager focused on direct tax to translate complex tax rules into practical guidance and help clients stay ahead of regulatory changes during filing seasons.

The CSM will manage Concierge/Advisory customers, drive retention and growth, and collaborate with Sales and Professional Services to provide measurable business outcomes. Travel up to 25% is required.

Our group is growing, and we are hiring a Remote Tax Customer Success Manager in Buffalo, NY, United States.

We appreciate your interest in this position.

Join Thomson Reuters and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Tax Customer Success Manager role at Thomson Reuters, based in Buffalo, NY, United States.

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