Remote Director of Customer Experience & Growth
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Simple Mining is seeking a Director of Customer Experience to own and elevate the post-sale CX function. You will lead a small team, define strategy, and push proactive customer success initiatives across onboarding, retention, and revenue programs.
You will own escalation management, customer communications during operational events, and cross-functional collaboration to drive retention and program revenue.
Join us at Automatic Data Processing, Inc. as our next Remote Director of Customer Experience & Growth in New York, NY, United States.
We appreciate your interest in this position.
Join Automatic Data Processing, Inc. and contribute to our ongoing work.
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This posting is for the Remote Director of Customer Experience & Growth role at Automatic Data Processing, Inc., based in New York, NY, United States.
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