Customer Service Executive
Remote / Online - Candidates ideally in
Hatfield, Hertfordshire, HR6, England, UK
Listed on 2026-10-21
Hatfield, Hertfordshire, HR6, England, UK
Listing for:
Lawrence Dean Recruitment
Remote/Work from Home
position Listed on 2026-10-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Do you love animals? Award-winning organisation have a new opportunity for a consultative and customer focused individual to join their small but expanding team. Our client is recognised for their highly ethical approach and dedication to the needs of the customer and delivery of excellent service standards. This is a permanent office based position, working a shift pattern of 8am - 4.30pm, and 10.00am - 6.30pm Monday to Friday, with one Saturday in three 9am - 1pm.
CustomerService Executive – Benefits Offered
- Salary £25,000 - £26,000 per annum
- 22 days holiday increasing to 25 with length of service
- Free onsite parking
- Regular social events
- Can remote work on Saturdays
- Handling inbound customer service calls and sales enquiries
- Setting up and updating customer records and maintaining the CRM database
- Making outbound calls, converting warm leads through building relationships with customers
- First line complaint resolution
- Completion of relevant administrative duties
- High standards of customer service
- Strong verbal, written and listening communication skills
- Ability to work in a targeted role
- Planning, organisation and analytical skills
- Computer literate
INDCORE
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