Remote Tax Customer Success Manager
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-10-21
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Customer Service/HelpDesk
Customer Success Management
Thomson Reuters is seeking a Customer Success Manager focused on direct tax to translate complex tax rules into practical guidance for clients, driving retention and growth across a book of Concierge and/or Advisory customers.
You will collaborate with Sales and Professional Services, monitor customer health, and leverage Gainsight/Salesforce to optimize outcomes while traveling about 25% to engage with clients and stakeholders.
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