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Customer Advocate: In-Branch & Online Banking

Remote / Online - Candidates ideally in
Newport, Newport County, NP10, Wales, UK
Listing for: Nationwide
Full Time, Remote/Work from Home position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Nationwide is hiring a Customer Representative for our Newport, Isle of Wight branch. You’ll support customers in person, over the phone and online, handling transactions and queries while guiding them to banking services and digital tools that make managing their money easier.

This permanent, full-time role (35 hours a week, Monday to Saturday) requires a local commute within 45 minutes. You’ll join a branch team dedicated to fairer finances and excellent customer outcomes.

This posting is for the Customer Advocate:
In-Branch & Online Banking role at Nationwide, based in Newport, Wales, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in Newport, Wales, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 22.000 - 30.000.

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