Remote Customer Experience Specialist
Minneapolis, Hennepin County, Minnesota, 55421, USA
Listed on 2026-10-25
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Customer Service/HelpDesk
Technical Support, Customer Success Management, Customer Service Rep, HelpDesk/Support
Ladder is seeking a Customer Experience Associate to be an ambassador for Ladder and our customers. You’ll provide empathetic support while representing customers to internal teams, handling inquiries from 8:00 am to 5:00 pm in Central or Mountain time, and working remotely within eligible states.
Ladder notes it does not sponsor OPT or H1-B visas. Responsibilities include educating customers on life insurance, collaborating with Underwriting, and driving improvements in the customer journey.
We would love to welcome a new Remote Customer Experience Specialist to our organisation in Minneota, MN, United States.
All applications are reviewed carefully by our team.
The position is based in Minneota, MN, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 31.000 - 38.000.
This role offers the option to work remotely.
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