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Hybrid Customer Advisor – Retirement Services

Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listing for: Aviva
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-10-25
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 16000 - 18000 GBP Yearly GBP 16000.00 18000.00 YEAR
Job Description & How to Apply Below

Aviva is seeking an Inbound Customer Service Expert in Norwich for a part-time role (21.25 hours/week). You will provide telephone support, explain options, and guide customers through retirement-related decisions with clear, empathic communication.

The role requires a proactive, customer-focused approach with strong problem-solving skills. Training is provided, with flexibility to work from home part of the week and a competitive benefits package.

We are looking to fill the Hybrid Customer Advisor – Retirement Services position at Aviva in Norwich, England, United Kingdom.

The Hybrid Customer Advisor – Retirement Services role at Aviva is now open for applications in Norwich, England, United Kingdom.

Join us at Aviva as our next Hybrid Customer Advisor – Retirement Services in Norwich, England, United Kingdom.

We are currently recruiting a Hybrid Customer Advisor – Retirement Services for our team in Norwich, England, United Kingdom.

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