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Customer Service Team Leader | Armed Forces

Remote / Online - Candidates ideally in
Aldershot, Hampshire County, GU12, England, UK
Listing for: VIVO Defence Services
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 29000 - 35000 GBP Yearly GBP 29000.00 35000.00 YEAR
Job Description & How to Apply Below

VIVO Defence Services is seeking a Customer Service Team Leader to lead the Accommodation team in Aldershot. This role focuses on inspiring a team to deliver exceptional customer experiences for Armed Forces families, driving improvements, and ensuring timely resolutions of complex queries.

You will coach and develop staff, monitor KPIs and collaborate with stakeholders to create a joined-up, customer-centric service with a proactive approach to problem solving.

We are looking to fill the Customer Service Team Leader | Hybrid Role for Armed Forces position at VIVO Defence Services in Aldershot, England, United Kingdom.

Our team is growing, and we are hiring a Customer Service Team Leader | Hybrid Role for Armed Forces in Aldershot, England, United Kingdom.

This role is for the Customer Service Team Leader | Hybrid Role for Armed Forces role at VIVO Defence Services.

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