Remote Customer Success Manager: Onboarding & Growth
Orlando, Orange County, Florida, 32815, USA
Listed on 2026-10-26
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support
Nex Gen Technologies is seeking a Customer Success Manager to directly engage with assigned customers, managing all support-related functions and ensuring SLA performance. The role will onboard new customers, train users, and maintain strong relationships to drive satisfaction and possible upsell opportunities.
The CSM will handle inbound communications from BPO clients and Virtual Office subscriptions, provide solutions, and coordinate with internal teams to optimize the customer lifecycle.
The Remote Customer Success Manager:
Onboarding & Growth role at Nex Gen Technologies, LLC is now open for applications in Boca Raton, FL, United States.
The position is based in Boca Raton, FL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 50.000 - 60.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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