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Premier Customer Success Manager Retention Lead

Remote / Online - Candidates ideally in
Cambridge, Cambridgeshire, CB21, England, UK
Listing for: Gearset
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Gearset is seeking a Premier Customer Success Manager to build trusted relationships with our largest customers, guiding renewal and growth across a portfolio of 80-100 accounts. You’ll collaborate with Account Managers, CS&M, Dev Ops teams and support staff to understand customer goals, drive value, and ensure long-term retention while expanding Gearset’s footprint.

This is a full-time role based in the UK with flexible home working; you will work across time zones to support US customers, and

This role, Premier Customer Success Manager:
Growth & Retention Lead at Gearset, could be your next opportunity.

This opening is for the Premier Customer Success Manager:
Growth & Retention Lead role at Gearset.

We are seeking a motivated Premier Customer Success Manager:
Growth & Retention Lead to join Gearset in Cambridge, England, United Kingdom.

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