Remote Inbound Customer Service Agent
Job Description & How to Apply Below
Support customers remotely for Tiger Tel using inbound service skills, with a set weekend schedule and no outgoing calls or sales. Work from home across Canada.
As an Inbound Customer Service Agent, you will assist commercial businesses and medical offices across the United States and Canada. The schedule covers Saturday and Sunday, either 9am-6pm or 10am-7pm. The work focuses on customer service, technical problem-solving, and phone communication.
Key Responsibilities:
Assist commercial businesses and medical offices
Provide inbound customer service by phone
Handle customer needs without outgoing calls
Support callers across the United States and Canada
Maintain a clear, audible phone presence
Requirements:
Availability for Saturday and Sunday shifts
Windows 10 or higher PC or laptop
Wired USB headset and high-speed internet
Quiet, distraction-free home workspace
French and English bilingual skills are valued
Bring inbound customer service, technical problem-solving, and clear phone communication to Tiger Tel's weekend home-based team across Canada.
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