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Remote SaaS Support Specialist - Customer Liaison

Remote / Online - Candidates ideally in
Columbus, Muscogee County, Georgia, 31901, USA
Listing for: Fullpath
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

Fullpath by Cox Automotive is hiring for a remote customer support role operating in the EST timezone. You will communicate with customers via phone, email, and chat, troubleshoot SaaS issues, and coordinate with Tier 1/2 and engineering teams to drive product improvements.

The role emphasizes customer-centered service, strong communication, and collaboration in a fast-paced startup environment, with opportunities to grow into Tier 2, Team Lead, or specialized technical paths.

This role, Remote SaaS Support Specialist
- Customer Liaison at Fullpath, could be your next move.

For the Remote SaaS Support Specialist
- Customer Liaison position at Fullpath, we are reviewing applications now.

Step into the Remote SaaS Support Specialist
- Customer Liaison role at Fullpath in Atlanta, GA, United States and grow with us.

Please review the full job details above before applying.

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