More jobs:
Customer Success Representative; East Coast); Fully Remote
Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listed on 2026-10-26
New York, New York City, Richmond County, New York, USA
Listing for:
Tenna
Full Time, Remote/Work from Home
position Listed on 2026-10-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Location: New York
- Tenna empowers customers to control mixed assets on one comprehensive platform anytime, anywhere.
- You will serve as the main point of contact for support, partnering with Engineering, Product, and Sales teams.
- Deliver exceptional support via phone, email, chat, and hotline, resolving issues with diagnostic tools.
- Own support tickets, elevate when needed, and onboard new customers to ensure correct provisioning.
- 2+ years of software support experience and required bilingual Spanish proficiency.
- Experience with Zoom, Microsoft Teams, Salesforce, and Help Scout is strongly preferred.
Tenna provides a comprehensive platform to help companies control and manage their mixed assets through IoT and SaaS solutions. The Tenna team is quality-obsessed, gritty, and collaborative, with a passion for continuous learning and high-growth, entrepreneurial environments.
We are looking to fill the Customer Success Representative (East Coast) (Fully Remote) position at Tenna in United States.
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