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Remote SaaS Product Support Specialist

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Autodesk
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 49000 - 88000 USD Yearly USD 49000.00 88000.00 YEAR
Job Description & How to Apply Below
Location: New York

Autodesk is seeking a Customer Support representative for its GCPay product. This fully remote role supports customers across North America, working East Coast hours and reporting to the Customer Service Associate Manager.

You will handle high-quality support via phone, email, and live chat, owning issues from start to finish, with clear documentation and proactive follow-up to ensure satisfaction and renewal.

We are currently recruiting a Remote SaaS Product Support Specialist for our team in Town of Vernon, NY, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote SaaS Product Support Specialist role in the description above.

We appreciate your interest in this position.

Join Autodesk and contribute to our ongoing work.

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