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Remote SaaS Client Success & Onboarding Lead

Remote / Online - Candidates ideally in
Wilmington, New Castle County, Delaware, 19801, USA
Listing for: Dakota Software
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Dakota Software is a fully remote Client Success Manager role for candidates based in the United States. You will guide new and existing clients through implementation, adoption, and the realization of business value from our SaaS solution.

You will own project outcomes, manage onboarding, coordinate with business analysts, create SOWs and project plans, monitor progress, manage risks, and upsell opportunities while maintaining strong client relationships and ensuring ongoing satisfaction.

This is a genuine position to take on the Remote SaaS Client Success & Onboarding Lead role at Dakota Software.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Clayton, NC, United States.

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