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Senior Customer Success Manager - AI Legal Tech; Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78751, USA
Listing for: Goodwin Recruiting
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager - AI Legal Tech (Remote)

A fast-growing AI legal technology company is hiring a Customer Success Manager to join its early CS team. You will own customer relationships post-sale, helping attorneys and litigation teams onboard successfully, adopt the platform, navigate discovery workflows, and drive long-term retention and expansion.

This remote, US-based role offers the chance to shape the CS function at an emerging startup, work closely with leadership, and impact how customers realize value from cutting-edge AI and

This is a genuine opening to take on the Senior Customer Success Manager - AI Legal Tech (Remote) role at Goodwin Recruiting.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Manager - AI Legal Tech (Remote) role in the description above.

Position Requirements
10+ Years work experience
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