VIP Fashion Customer Specialist; Remote
Houston, Harris County, Texas, 77001, USA
Listed on 2026-10-26
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Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management, Ecommerce
Support Ninja is hiring a Customer Service Representative for an ecommerce fashion and lifestyle client. This high‑touch role focuses on VIP customers, handling email and phone inquiries, and matching the brand voice across channels.
You’ll DM customers, work with the client’s CX lead on daily inquiries, manage escalations (orders, returns, accounts) and support loyalty program initiatives. Experience in ecommerce or luxury brands and familiarity with CRM tools (Intercom, Zendesk, Gorgias) is
This posting is for the VIP Fashion Customer Specialist (Remote) role at Support Ninja, based in TX, United States.
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We are looking to fill the VIP Fashion Customer Specialist (Remote) position at Support Ninja in TX, United States.
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