Remote Fintech Client Support Specialist
Saratoga, Santa Clara County, California, 95070, USA
Listed on 2026-10-26
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Zact is expanding its customer success function and seeks a Client Support Representative who will be the first line of contact for clients. You will handle inbound calls and tickets with urgency, log issues, and escalate high-priority problems such as card declines, access issues, and fraud.
This is a fully remote role in the United States. You will work with the Customer Success Manager, support a growing portfolio across commercial card and AP products, document processes, and contribute to
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