Remote Customer Advocate & Problem-Solver
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-26
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Customer Success Management
XACT is seeking a dedicated Customer Service Specialist to support customers from a secure home office in a flexible, fast-paced environment. You’ll help customers select products, resolve issues, and guide them through the order process, using empathy and problem-solving to surpass expectations.
You’ll work via phone, email, and live chat, aiming to delight every customer daily while maintaining thorough records and collaborating with internal teams. Training is provided for the right candidate.
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This posting is for the Remote Customer Advocate & Problem-Solver role at XACT, based in Orlando, FL, United States.
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