Norwegian Speaking Live Chat Gaming Advisor -Remote in Greece

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to introduce an opportunity for a Norwegian Speaking Live Chat Gaming Advisor. This position is perfect for those who have a passion for gaming and excel at providing high-quality customer service in a lively and interactive setting.

• Engage with Norwegian-speaking customers through live chat, delivering swift and professional support.
• Address customer inquiries relating to gaming accounts, promotions, and gameplay issues effectively.
• Provide information about new game launches, features, and ongoing promotional campaigns.
• Document customer interactions accurately in the CRM system to ensure follow-up and traceability.
• Collaborate with team members to enhance service quality and customer satisfaction.
• Collect and analyze customer feedback to assist in improving service delivery.
• Stay updated on gaming trends and company offerings to provide informed customer support.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer service or a gaming-related support role is advantageous.
• A strong enthusiasm for online gaming and familiarity with various gaming platforms.
• Excellent communication abilities with a friendly and engaging demeanor.
• Proficient in using live chat software and competent with CRM tools.
• Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.
• Flexibility to work shifts, including evenings and weekends as needed.

Benefits