Remote Customer Experience Leader
Chantilly, Fairfax County, Virginia, 20153, USA
Listed on 2026-10-26
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Customer Service/HelpDesk
Client Relationship Management
OnTrac is hiring a Manager of Customer Experience to lead and optimize the end-to-end customer journey for top accounts. The role oversees a small team, drives process improvements, and partners with Commercial and Operations to resolve escalations while delivering exceptional service. A Bachelor’s degree and 5+ years in CX are preferred.
This remote position can be performed in states where OnTrac is authorized to employ; compensation includes a base salary with potential bonuses and incentives.
Step into the Remote Customer Experience Leader role at OnTrac in Chantilly, VA, United States and grow with us.
This posting is for the Remote Customer Experience Leader role at OnTrac, based in Chantilly, VA, United States.
We are looking to fill the Remote Customer Experience Leader position at OnTrac in Chantilly, VA, United States.
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