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Remote Retentions Specialist - Customer

Remote / Online - Candidates ideally in
Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Brook Street
Full Time, Remote/Work from Home position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Travel Industry
Salary/Wage Range or Industry Benchmark: 25506 GBP Yearly GBP 25506.00 YEAR
Job Description & How to Apply Below

Brook Street is seeking a Retentions Advisor for a fully remote role in the UK. You will handle a high volume of customer calls, work toward retention targets, and ensure FCA standards are met while delivering an excellent customer experience. The role offers 37.5 hours per week with a rotating rota and full training.

The package includes a £25,506 base salary plus £8,400 OTE, with remote work and clear career development opportunities. Applicants should be target-driven and resilient.

Join us at Brook Street as our next Remote Retentions Specialist
- Customer Growth in Nottingham, England, United Kingdom.

Join Brook Street and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Retentions Specialist
- Customer Growth role at Brook Street, based in Nottingham, England, United Kingdom.

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