Retentions Advisor
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-10-27
-
Customer Service/HelpDesk
Customer Success Management
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date: 06/11/2026
About this jobRetentions Advisor
- Remote £25,506 basic salary + £8,400 OTE We're looking for motivated Retentions Advisors to join our remote team.
You'll speak with customers over the phone, understand their needs, and use your communication skills to retain their business while delivering an excellent customer experience.
The role:
High-volume customer calls in a fast-paced environment Working towards retention targets Ensuring all interactions meet FCA standards Building rapport and identifying customer solutions What's on offer: £25,506 basic salary £8,400 OTE Fully remote working
37.5 hours per week 6-week rotating rota between 8am-8pm, Monday-Saturday Two 15-minute breaks and a 1-hour lunch break Full training and career development opportunities If you're target-driven, resilient, and enjoy helping customers, we'd love to hear from you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).