Danish Speaking Live Chat Gaming Advisor -Remote in Greece

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Danish Speaking Live Chat Gaming Advisor. This position is ideal for individuals who are passionate about gaming and committed to delivering excellent customer support in a lively, interactive setting.

• Engage with Danish-speaking customers through live chat, providing prompt and professional assistance.
• Respond to inquiries about gaming accounts, promotions, and gameplay issues with efficiency and empathy.
• Educate customers about new games, features, and current promotional offers.
• Document customer interactions accurately in the CRM system for record-keeping and follow-ups.
• Work collaboratively with team members to enhance overall service quality and customer satisfaction.
• Collect and analyze customer feedback to contribute to the improvement of services.
• Stay updated on the latest gaming trends and company offerings to offer informed support.

• Fluency in Danish and English, both written and spoken.
• Previous experience in customer service or gaming support is highly desirable.
• A strong enthusiasm for online gaming and familiarity with different gaming platforms.
• Excellent communication skills, with a friendly and approachable customer service attitude.
• Proficiency in using live chat software and general CRM systems.
• Strong analytical and problem-solving skills, capable of thriving in a fast-paced environment.
• Flexibility to work various shifts, including evenings and weekends as needed.