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Portuguese Speaking Customer Service Healthcare industry -Remote in Greece
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-27
Jacksonville, Duval County, Florida, 32099, USA
Listing for:
Employers from Greece
Full Time, Remote/Work from Home
position Listed on 2026-10-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
at Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment FR is thrilled to announce an opportunity for a Portuguese Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals who are motivated by the opportunity to make a positive impact in the lives of patients and healthcare providers while delivering exceptional service.
Responsibilities- Provide outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
- Assist patients, providers, and partners with healthcare-related inquiries, guiding them through available services and options.
- Handle sensitive health information with discretion and maintain confidentiality in all interactions.
- Resolve customer complaints and issues promptly, ensuring customer satisfaction and adherence to healthcare regulations.
- Collaborate with internal teams to ensure accurate information is provided to customers.
- Document all customer interactions accurately and maintain thorough records for compliance purposes.
- Stay informed about the latest developments in healthcare services and products to provide up-to-date information to clients.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, particularly in the healthcare or medical field, is preferred.
- Excellent communication and interpersonal skills, with a strong customer-focused attitude.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong problem-solving skills and the capacity to work efficiently under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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