Customer Care Agent; Fully Remote
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-10-27
San Antonio, Bexar County, Texas, 78201, USA
Listing for:
doola
Full Time, Remote/Work from Home
position Listed on 2026-10-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
- Frontline support via email and phone with empathetic help.
- Thrive in a fast-paced, ambiguous environment with strong ownership.
Key Responsibilities:
- Manage and resolve inquiries while meeting KPIs.
- Keep accurate records and escalate complex issues.
- Improve processes and stay updated on policies.
Skills &
Qualifications:
- 2+ years customer service experience, ideally chat or phone.
- Strong communication, organization, and problem-solving.
- Experience with Hub Spot, Intercom, or help desk software is a plus.
Doola simplifies business formation, payment setup, compliance, and taxes for entrepreneurs. It operates in a fast-paced startup environment with a collaborative and supportive team culture.
As a Customer Care Agent (Fully Remote), you will play an important part at doola in United States.
Join us at doola as our next Customer Care Agent (Fully Remote) in United States.
We are currently recruiting a Customer Care Agent (Fully Remote) for our team in United States.
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