Remote Patient Portal Support Agent
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-27
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support
The Nordic Healthcare Group (NHG) is seeking a Portal Service Desk Agent I to provide frontline support for patient portal issues across multiple clients. You will troubleshoot EHR portal problems, assist with scheduling, and guide users through onboarding and basic workflows.
Responsibilities include diagnosing issues remotely, documenting steps in ITSM, and escalating complex cases. A calm, service-oriented approach and the ability to work a varied shift schedule, including evenings, weekends,
The Remote Patient Portal Support Agent I role at Nordic Healthcare Group (NHG) is now open for applications in Greater London, England, United Kingdom.
Learn more about the Remote Patient Portal Support Agent I role in the description above.
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