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Banking and Credit Advisor Remote Position

Remote / Online - Candidates ideally in
Granby, Province de Québec, Canada
Listing for: Desjardins
Remote/Work from Home position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Job Description & How to Apply Below
Step into the role of Banking and Credit Advisor with Desjardins, focusing on customer relations and financial solutions. This remote position requires evening and weekend availability.

You will provide tailored support to clients over the phone, addressing questions related to banking and credit services. Building advisory relationships, you will enhance customer experiences while assisting in problem-solving and client retention.

Key Responsibilities:

• Deliver outstanding service for credit and banking inquiries

• Identify client needs and propose effective solutions

• Manage and resolve financial-related issues

• Empower clients with digital tool guidance

• Stay informed about industry developments and trends

Requirements:

• College diploma in a relevant area

• Minimum one year of experience in customer service

• Proficient in French; advanced English preferred

• Flexible schedule for evening and weekend shifts

• Occasional office visits may be required

Utilize your advisory skills and commitment to service excellence with Desjardins.
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