More jobs:
CX Escalation Specialist; Fully Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-10-27
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for:
Soum
Full Time, Remote/Work from Home
position Listed on 2026-10-27
Job specializations:
-
Customer Service/HelpDesk
Ecommerce -
IT/Tech
Ecommerce
Job Description & How to Apply Below
- Own support tickets from creation to resolution.
- Resolve issues at first contact using internal tools.
You'll Need:
- 1-3 years in customer support or marketplace support.
- Fluency in Arabic and working English.
We
Offer:
- Remote work with a fast-growing MENA startup.
Soum is on a mission to revolutionise e-commerce in the MENA region by building the most convenient and trustworthy re-commerce marketplace for second-hand products. Since launching in July 2021, Soum has become one of the fastest-growing startups in the region, named a Top 10 Linked In Startup in Saudi Arabia for 2024, with a culture focused on rapid team growth and product expansion.
We are looking to fill the CX Escalation Specialist (Fully Remote) position at Soum in United States.
This is a Full Time role.
The position is based in United States.
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