Home-Based Customer Experience Team Leader
Birmingham, West Midlands, B1, England, UK
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Platform Housing Group is seeking a Customer Service Team Manager to lead a team of Customer Service Advisors. The role is home-based with occasional travel to our Birmingham Business Park office, handling inquiries via phone and digital channels to deliver high-quality service.
You will develop and coach staff, monitor performance, address coaching needs, and drive KPI improvements in a dynamic contact-centre environment.
We are currently recruiting a Home-Based Customer Experience Team Leader for our team in Birmingham, England, United Kingdom.
We have an opening for a Home-Based Customer Experience Team Leader in Birmingham, England, United Kingdom within Management & Operations, Sales.
This role, Home-Based Customer Experience Team Leader at Platform Housing Group, could be your next opportunity.
Are you ready to take on the Home-Based Customer Experience Team Leader role at Platform Housing Group?
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