Remote CSM Retention; SaaS
Brighton, Brighton & Hove, East Sussex, England, UK
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Avalara, Inc. is seeking a Customer Success Manager to lead a high-volume portfolio, ensuring customers realise value from Avalara’s solutions while driving retention and identifying growth opportunities.
This remote role involves 1–3 days per quarter in the office and reports to the Customer Success Team Manager. With 3+ years in customer success at Mid-Market or Strategic level, you will proactively engage customers at scale, manage risks, and collaborate with Account Managers and
The following position is for a Remote CSM - Growth & Retention (SaaS) with Avalara, Inc.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Brighton, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 50.000 - 70.000.
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