Customer Experience Lead — Hybrid
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Home Group Limited in Newcastle upon Tyne is seeking a Customer Experience Manager for the Customer Service Centre. You will shape how we listen, learn and improve every day, making a real difference to how customers and colleagues feel.
This is a hybrid role with 2 days in the office and 3 days working from home. You’ll spot patterns in feedback, fix what isn’t working, and work with housing and maintenance teams to keep things fair and joined up.
We have an opening for a Customer Experience Lead — Hybrid, Flexible Hours in Newcastle upon Tyne, England, United Kingdom within Management & Operations.
We are seeking a motivated Customer Experience Lead — Hybrid, Flexible Hours to join Home Group Limited in Newcastle upon Tyne, England, United Kingdom.
Consider building your career as a Customer Experience Lead — Hybrid, Flexible Hours at Home Group Limited.
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