Remote Customer Service Analyst Impact
Toledo, Lucas County, Ohio, 43405, USA
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep
Mass Mutual Ascend is seeking a Customer Service Analyst to provide superior service by answering incoming calls and chat messages from clients and agents, with training and growth potential. The work schedule is remote in the United States with EST hours.
Ideal candidates will have excellent verbal communication, strong attention to detail, and the ability to analyze customer needs while navigating CRM systems.
As a Remote Customer Service Analyst — Growth & Impact, you will play an important part at Mass Mutual in Cincinnati, OH, United States.
This is a Full Time role.
The position is based in Cincinnati, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 33.000 - 48.000.
We aim to respond to suitable candidates as soon as possible.
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