Remote Customer Service Agent Brunswick

Position: Remote Customer Service Agent in New Brunswick
Location: Siksiká #146

Dive into a full-time role as a Customer Service Agent with Cloud5 Communications, offering remote work from New Brunswick. Help customers with reservations and provide exceptional service.

This entry-level position requires excellent communication skills and the ability to engage effectively with clients. You will book and promote reservation services while overcoming objections and meeting sales metrics.

Your role supports the client’s brand through professional interactions and utilizes standard technology for seamless service delivery.

Key Responsibilities:

• Field calls and contacts from guests via voice and email

• Represent clients with professionalism and protect their brand

• Book hotel reservations in multiple online systems

• Overcome booking objections and close sales

• Maintain up-to-date knowledge of client promotions

Requirements:

• High School diploma or equivalent

• Exceptional written and verbal communication skills

• Must be fluent in English

• Previous call center, sales, or hospitality experience is an asset

• Consent to pass a criminal record check

Bring your customer service expertise to Cloud5 Communications and thrive in a remote setting.