Head of Customer Success - Remote Publishers & Apple News
City Of London, Central London, Greater London, England, UK
Listed on 2026-10-28
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Flat Plan is hiring a Head of Customer Success to lead the teams that onboard and support publishers using our SaaS platform. You will partner with the Founder/CEO and other leaders to ensure outstanding customer experience, scale operations, and drive value at every stage of the customer journey.
You’ll own onboarding improvements, measure customer satisfaction, and steer the strategy for renewals and expansion while leveraging AI tools and data to boost efficiency and impact.
Consider building your career as a Head of Customer Success
- Remote for Publishers & Apple News at Story Terrace Inc.
We appreciate your interest in this position.
Join Story Terrace Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Head of Customer Success
- Remote for Publishers & Apple News role at Story Terrace Inc., based in City Of London, England, United Kingdom.
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