Customer Support Representative; Fully Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-10-28
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for:
HKR.TEAM
Full Time, Remote/Work from Home
position Listed on 2026-10-28
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
- Be the go-to hero for customers by responding across email, live chat, and Zoom.
- Own your queue and prioritize to hit response targets like Time to First Response.
- Team up with Product and Engineering by writing organized bug reports and feature feedback.
- You have strong technical aptitude and can explain complex issues simply.
- You have proven experience supporting customers across email, live chat, and video platforms.
- You're comfortable with support metrics and enjoy solving real problems.
- Fair market pay and full-time remote work as an independent contractor.
- Afternoon US schedule in shifts with a one-hour lunch break.
- Startup culture with a young team, no egos, and no BS.
HKR.TEAM is a remote-first company on a mission to simplify global HR. They boast a transparent, tech-savvy startup culture with a young, no-ego team and quick decision-making.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×