Bilingual Class Action Customer Service Representative

Use English and French communication skills as a remote Customer Service Representative supporting class action settlements across Canada. Handle claimant questions by phone, email, and chat.
This temporary Customer Service Representative assignment is based remotely anywhere in Canada. You will explain eligibility, claim procedures, deadlines, and payment timelines while assisting claimants with forms and settlement websites. Strong organization, multitasking, and priority management support accurate service delivery.

Key Responsibilities:

Answer inquiries about class action lawsuits and settlement details
Explain eligibility requirements, procedures, deadlines, and payment timelines
Assist claimants completing forms and navigating settlement websites
Document interactions and maintain accurate customer records
Follow class action scripts and compliance guidelines
Requirements:
Fluency in English and French
High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Microsoft Office and customer service software proficiency
Apply bilingual communication, careful documentation, and claimant support skills to class action customer service from anywhere in Canada.