Senior SaaS Support Specialist; Remote
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-10-28
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Customer Service/HelpDesk
Healthie is an AI-native, HIPAA-compliant EHR platform for outpatient healthcare, providing scheduling, billing, engagement and data capabilities.
We seek a customer success advocate to deliver fast, thoughtful support via email and phone, troubleshoot bugs, document feature requests, and elevate the voice of the customer. This full-time remote role runs Monday–Friday 10am–6pm PT with US work authorization; salary is $93,000–$102,500 plus holiday coverage.
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