Remote Transportation Customer Service Representative

Remote transportation customer service work requires accurate booking-system support and confident communication across phone, email, and chat. Live in Canada and support clients during Pacific Time Zone business hours.

Ridebooker seeks an experienced customer service professional, ideally with travel or tourism experience. You will understand services and booking systems, respond to inquiries, assist clients thoughtfully, and adapt to changing demand. The role also requires organized multitasking and dependable follow-through.

• Answer client inquiries through phone, email, and chat
• Explain services and booking systems accurately
• Provide professional, friendly, engaging client assistance
• Follow department policies, procedures, and customer service standards
• Coordinate with colleagues and affiliate service providers

• Live in Canada and work remotely
• Available during Pacific Time Zone business hours
• Strong verbal and written communication skills
• Ability to remain calm while prioritizing multiple requests
• Computer proficiency and ability to learn platforms

Apply transportation customer service expertise, booking-system knowledge, and adaptable communication skills supporting Ridebooker clients remotely from Canada.