Remote Customer Service Manager – Global Scale
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-10-28
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Client Relationship Management
Parcel Hero, a leading UK parcel delivery price comparison and TMS provider, is a remote-first company with a fast-growing customer service function. We’re expanding internationally and seeking an experienced Customer Service Manager to lead 50 remote team members and elevate service for consumer and business customers.
In this role you’ll drive cross‑department collaboration, optimize processes, and monitor key metrics while shaping the customer experience as we scale globally.
We are looking to fill the Remote Customer Service Manager – Global Scale position at Parcelvision Limited in United Kingdom.
Step into the Remote Customer Service Manager – Global Scale role at Parcelvision Limited in United Kingdom and grow with us.
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