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Senior Counselor & Team Lead; Remote

Remote / Online - Candidates ideally in
Roswell, Fulton County, Georgia, 30075, USA
Listing for: American Express Global Business Travel
Full Time, Remote/Work from Home position
Listed on 2026-10-28
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 46000 - 86000 USD Yearly USD 46000.00 86000.00 YEAR
Job Description & How to Apply Below
Position: Senior Travel Counselor & Team Lead (Remote)

American Express Global Business Travel is seeking experienced travel counselors for its Traveler Care Team. You will deliver end-to-end travel services from a home-based position, guiding policy adherence, ticketing, and superior customer care across global itineraries.

Ideal candidates have 5+ years in travel consulting and customer service, with proficiency in Sabre or Amadeus and Office 365, and a proactive, detail-oriented mindset. Weekend shifts and 24/7 support are expected.

The Senior Travel Counselor & Team Lead (Remote) role at American Express Global Business Travel is now open for applications in Atlanta, GA, United States.

We are seeking a motivated Senior Travel Counselor & Team Lead (Remote) to join American Express Global Business Travel in Atlanta, GA, United States.

Consider building your career as a Senior Travel Counselor & Team Lead (Remote) at American Express Global Business Travel.

Position Requirements
10+ Years work experience
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