Member Care Specialist - Estate Planning Expert; Remote
Aurora, Kane County, Illinois, 60504, USA
Listed on 2026-10-28
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Customer Service/HelpDesk
Customer Service Rep
Trust & Will, a remote-first estate planning platform, is seeking a Customer Support Specialist to be the first point of contact for our members. You will resolve issues via live chat, email, and phone, and provide expert guidance on our products and state-specific estate planning requirements.
You will communicate clearly, empathize with users, document interactions in Zendesk, and help educate customers. This is an hourly, non-exempt role aligned with Pacific Time Zone hours.
Consider building your career as a Member Care Specialist
- Estate Planning Expert (Remote) at Trust & Will.
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This role, Member Care Specialist
- Estate Planning Expert (Remote) at Trust & Will, could be your next career step.
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